Crisis Center Programs & Services

Together, We Can Heal.

When your world feels uncertain, there is a place where safety welcomes you in. The East Texas Crisis Center offers immediate support, safety, and hope through 24/7 advocacy, emergency shelter, counseling, and intervention programs. Whether you’re in crisis or beginning to rebuild, compassionate help is only a call away.

24/7 Crisis Hotline

Find comfort and safety the moment you reach out.

Our 24/7 Crisis Hotline is always here—day or night—for anyone impacted by domestic violence or sexual assault. Trained advocates answer every call with care, helping with immediate safety planning, emotional support, and connections to resources.

You don’t have to go through this alone; whether you're seeking help, planning next steps, or unsure what to do, we’ll listen and walk alongside you.

Emergency Shelter

Protect yourself and your children in a safe, secure environment.

When safety is urgent, our Emergency Shelter provides a secure and confidential refuge. Victims and their children fleeing abuse are offered immediate protection, basic necessities like food, clothing, and safe lodging, and compassionate support as they begin to rebuild.

Our shelter is staffed 24/7 to ensure safety, dignity, and care for all who come through our doors.

Counseling

Heal from trauma and rediscover your strength. We offer Counseling Services tailored to help both adults and children heal from trauma.

Adult and teen survivors receive individual or group therapy designed to address domestic violence, sexual assault, healing, recovery, and empowerment.
Children exposed to violence are supported through age-appropriate counseling, play/art therapy, and expressive modalities. We help them understand emotions, build coping skills, and restore a sense of safety in their world.

Support Groups

(Domestic Violence & Sexual Assault Survivors)

Connect with others who understand your journey.

In our Support Groups, survivors of domestic violence and sexual assault come together in a safe, non-judgmental space to share experiences, offer mutual encouragement, and foster healing.

Whether you are newly experiencing abuse or further along in your journey, groups help you feel less alone, build resilience, learn coping strategies, and grow hope alongside others who understand.

Violence Intervention Services

BIPP & Anger Management

Break cycles of harm and learn healthier ways to respond. We address violence at its root through our Violence Intervention Services.

Batterers Intervention Prevention Program (BIPP) works with those who have used abusive behavior—whether court-mandated or voluntary—to confront harmful patterns, build accountability, and learn healthier ways of relating.

Anger Management supports individuals to recognize triggers, understand the role of anger in violence, and develop skills for self-control, conflict resolution, and emotional regulation.

Coordinated Community Response

High Risk Team

Strengthen protection through collaboration and shared action.

Our High Risk Team brings together law enforcement, courts, victim advocates, counselors, healthcare providers, and other community partners to respond when cases of domestic violence are judged to be at high risk of escalation.

By sharing information, coordinating risk assessment, safety planning, and intervention, we aim to offer the strongest possible protection and support for survivors in the most dangerous situations.