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At the East Texas Crisis Center, our values of compassion, respect, empowerment, and hope guide everything we do. Since 1978, ETCC has provided a safe haven for those impacted by family violence, dating violence, and sexual assault. We offer shelter, counseling, advocacy, education, and prevention services with the goal of restoring dignity and purpose while promoting public compassion and awareness to reduce violence in our communities. In addition, through our Battering Intervention and Prevention Program (BIPP), we work directly with individuals who have caused harm, helping them recognize abusive behaviors and build healthier, nonviolent relationships.
We’re looking for passionate and dedicated individuals who want to use their skills to make a meaningful difference. When you join ETCC, you’re not just taking a job — you’re becoming part of a mission-driven team that uplifts and supports one another while creating lasting change.
Emergency Response Advocate
Position Summary:
The Emergency Response Advocate provides immediate crisis intervention, advocacy, and support services to survivors of domestic violence, sexual assault, and related emergencies. This role responds to crisis calls, hospital accompaniments, and emergency shelter intakes to ensure survivors receive compassionate, trauma-informed care. The Emergency Response Advocate offers emotional support, safety planning, and resource referrals, while empowering survivors to make informed decisions.
Minimum Requirements:
- Associates degree, bachelor’s degree in psychology, counseling, social work, or other related studies, or equivalent experience working with families in crisis, survivors of violent crime, families experiencing poverty, or child victims of crime.
- Knowledge of community resources including legal, medical, housing, and victim advocacy services.
Job Type:
Part-time, hours: Saturday 4PM to Sunday 4AM and Sunday 4PM to Monday 4AM
Work Locations:
Office located in Tyler.
How To Apply:
Email your resume to [email protected] with Emergency Response Advocate in the subject line.
Equal Employment Opportunity The East Texas Crisis Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ETCC does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other legally protected characteristic in its programs, activities, or employment practices.
Facilities Supervisor
Position Summary:
The Facilities Supervisor is responsible for the daily maintenance, safety, and operation of all agency-owned and leased properties, including Tyler, Athens, Canton, and Mineola. This role is responsible for the 24-hour maintenance response for the emergency shelter located in Tyler. This role ensures that facilities, equipment, and vehicles are maintained in compliance with OSHA and other regulatory standards. The Facilities Supervisor provides direct oversight of maintenance staff and vendors to support the safe, clean, and effective operation of East Texas Crisis Center facilities.
Minimum Requirements:
High school diploma required; some college or degree preferred.
Minimum two years of supervisory experience, preferably in residential or institutional settings.
Hands-on maintenance experience required with knowledge of plumbing, HVAC, electrical, fire suppression systems, and security systems.
Knowledge of ADA, OSHA, and facility compliance standards
Ability to read blueprints, troubleshoot facility issues, lift up to 50 pounds, and respond to emergencies
Job Type:
Part-time, Monday–Friday, 24/7 (rotating) response for emergency shelter.
Benefits:
Health insurance (Employer paid), Dental/Vision insurance
Life insurance (Employer paid)
401k Plan
Paid time off and holidays
Mileage Reimbursement
Work Locations:
This position requires traveling: Tyler, Athens, Canton, and Mineola. Agency vehicle is available for use.
How To Apply:
Email your resume to [email protected] with Facilities Supervisor in the subject line.
Equal Employment Opportunity The East Texas Crisis Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ETCC does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other legally protected characteristic in its programs, activities, or employment practices.